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Box Office

Box Office

The safety and health of our audiences is our highest priority and we encourage everyone to follow the guidelines put forth by public health officials. Due to the box office being closed at this time, if you have any questions or concerns, please email boxoffice@destinationelpaso.com and allow 72 hours for a response.

Find the Status of Your Event: HERE

Information Regarding the Cancellation and Rescheduling of Live Events: HERE

Tickets may be purchased at ticketmaster.com or in person at the Plaza Theatre Box Office.

Address

125 Pioneer Plaza, El Paso, TX, 79901 - at the entrance to the Plaza Theatre.

Hours

Monday - Friday, 9:00 AM - 5:00 PM - evening and holiday hours vary according to event schedules. The Box Office opens three hours prior to showtime.

Phone

915-231-1100

Email

boxoffice@destinationelpaso.com

Will Call

Will Call may be picked up at the venue, day of show, 3 hours prior to show time. Proper I.D. and confirmation number will be required.

Mobile Tickets

El Paso Live accepts mobile e-tickets at most of our venues (not including McKelligon Canyon Amphitheatre). Open your Ticketmaster App or visit Ticketmaster.com using your browser. Log in to your Ticketmaster account and locate the order with your ticket(s). Tap and show. Your phone will be scanned for entry and you’re in! When entering the venue, have your e-ticket on screen, with phone brightness turned up for better scanning.

Order Online

To order tickets online 24 hours a day – visit Ticketmaster. Service charges and additional fees apply.

Ticket FAQs

If you have questions regarding buying tickets for any El Paso Live event, please contact the Plaza Theatre Box Office or check out this ticket-buying guide by Ticketmaster.

Acceptable Payment Types

Cash, Visa and Mastercard

Other Locations

Inside the Judson Williams Convention Center, Abraham Chavez Theatre and McKelligon Canyon Amphitheatre - Hours vary by event calendar.

Children

Children 2 and above must have a ticket to enter an event unless noted otherwise by a tour.

EP Live